Shipping Policy
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or holidays.
Shipping Rates & Delivery Times
- Standard Shipping: 7–14 business days
- Express Shipping: 3–7 business days (where available)
Shipping rates are calculated at checkout based on your location and order weight.
International Shipping We ship worldwide. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Lost or Delayed Packages If your package is lost or significantly delayed, please contact us at info@nicvya.com within 30 days of your expected delivery date. We will work with the carrier to resolve the issue.
Incorrect Address Please ensure your shipping address is correct at checkout. NICVYA LLC is not responsible for orders delivered to an incorrect address provided by the customer.
Contact Us For any shipping-related questions, reach out to us at [your email] or visit our Contact page.